Case Study > Perenne'IT

How Pérenne’IT leveraged Arsen to deliver a winning security awareness strategy for its clients?

For over 20 years, Pérenne’IT has been supporting SMEs in securing their IT. Faced with the complexity of existing solutions, the company chose Arsen for its simplicity, fast integration, and powerful reporting. The result: impactful awareness campaigns and enhanced service for its clients.


Industry

Technology

Region

Europe

Employees

15+

For more than 20 years, Pérenne’IT has been helping SMEs tackle their digital challenges with tailored solutions in managed services, cybersecurity, and cloud. With a personalized and proactive approach, the company supports clients in securing their systems, modernizing their IT, and deploying reliable services that ensure continuity and peace of mind.

At the core of Pérenne’IT’s operations are responsiveness, personalization, trust, and client peace of mind, enabling SMEs to focus on what they do best while relying on a secure and high-performing IT environment. With Arsen, Pérenne’IT now extends its expertise with a strong new focus on security awareness.

"The product’s greatest strength is its integrations. It’s quick to set up — this is exactly what you expect from a plug-and-play tool." Yanis H. Security Governance Consultant

perenne-it

Problem

Integrating awareness solutions had been a real challenge. The tools previously tested, including those from Microsoft or Orange, required extensive configurations with standard whitelisting, offered limited reporting, and lacked flexibility.

The company was looking for a platform that was simple, flexible, and quick to integrate for their teams, easy to sell, and capable of delivering reliable results. In short, a solution that could adapt seamlessly to each client’s needs.

Solution

With Arsen, Perenne’IT’s operational team found a plug-and-play solution directly integrated with Microsoft or Google tenants, drastically simplifying deployment and saving significant time when performing authorization operations on client servers.

The platform stands out with its clear interface, customizable scenarios, extensive integrations, including automated reporting, and live dashboards accessible to clients, making daily operations much easier for the team.

Additionally, sharing Arsen’s roadmap helps Perenne’IT effectively sell the solution to their clients.

Results

In just a few campaigns, the impact is clear: targeted users are better assessed, clicks are tracked in real time, and client feedback has been very positive.

Thanks to its flexibility and responsive support, Arsen has become a reliable tool that the team can deploy across multiple clients while strengthening their cybersecurity posture.

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