It is not always easy to know the steps that follow a phishing test. Many of our clients first contact us for a phishing test and ask us what they should do once the results are collected.
In this article, we will talk about the post-mortem, understanding employees, and techniques to improve company security after an initial phishing simulation.
The opportunities offered by the post-mortem include developing a good exercise culture, creating healthy competition to increase engagement, and collecting feedback and qualitative data.
Understanding employee behaviors is essential in combating phishing. Lack of necessary theoretical knowledge and bad habits can be detrimental to cybersecurity. Therefore, it is crucial to teach theoretical basics to employees and train them in practical situations to develop reflexes.
A company's poor culture, where employees rely solely on filters to detect threats and lack vigilance, can hinder training. The post-mortem provides an opportunity to improve this culture and emphasize everyone's responsibility in maintaining cybersecurity.
After evaluating weaknesses in the fight against phishing, it is important to improve the training strategy. Explaining hacker techniques and providing detailed explanations will facilitate understanding. Regularly conducting phishing simulation campaigns will help develop employee attentiveness and fill knowledge gaps.
Finally, it is recommended to evaluate and conduct a post-mortem every quarter to measure the progress and the adoption of the company's anti-phishing culture.
Conclusion: Phishing tests are just the first step. Understanding and improving employee behaviors is crucial. The post-mortem allows for the improvement of company culture, the acquisition of missing knowledge, and the inclusion of human elements in training. Implementing regular training campaigns ensures continuous improvement in the face of evolving threats.