Resources

Protecting PII (Personal Identifiable Information): Best Practices 2024

This guide explores essential best practices for protecting Personal Identifiable Information from cyber threats and ensuring compliance with evolving privacy laws. Whether you're a business handling PII or an individual looking to secure your personal data, these best practices for 2024 will help you stay protected.

Arsen Team
7 minutes read
What is vishing?

In today’s digital landscape, protecting Personal Identifiable Information (PII) has become more crucial than ever. With the rise of data breaches, cyber attacks, and stringent data privacy regulations, safeguarding this sensitive information is a top priority for individuals and businesses alike.

This guide explores essential best practices for protecting Personal Identifiable Information from cyber threats and ensuring compliance with evolving privacy laws. Whether you're a business handling PII or an individual looking to secure your personal data, these best practices for 2024 will help you stay protected.

What is Personal Identifiable Information (PII)?

Personal Identifiable Information (PII) refers to any data that can be used to identify a specific individual. This includes, but is not limited to:

  • Full name
  • Social Security number (SSN)
  • Driver’s license number
  • Passport number
  • Email address
  • Home address
  • Phone number
  • Financial account numbers (e.g., credit card or bank account numbers)

When PII falls into the wrong hands, it can lead to identity theft, financial fraud, and other serious privacy breaches.

Why Protecting PII is Critical

Cybercriminals often target personal identifiable information for financial gain, identity theft or use it in social engineering attacks. Moreover, organizations are required by law to protect PII, and failing to do so can result in hefty fines, reputational damage, and legal penalties.

Major regulations like the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and others across the world impose strict guidelines on handling PII. Non-compliance can result in severe consequences, including:

  • Fines: GDPR violations can result in fines of up to €20 million or 4% of annual global turnover.
  • Reputational Damage: Data breaches erode customer trust, and organizations may suffer long-term damage to their brand.
  • Legal Liabilities: Companies that fail to protect PII can be held accountable through lawsuits and class actions.

Best Practices for Protecting PII in 2024

To safeguard personal identifiable information, businesses and individuals must adopt effective cybersecurity strategies. Below are the essential best practices for protecting PII in 2024:

1. Data Minimization

Only collect the personal identifiable information necessary for your operations. Avoid storing or requesting unnecessary data. For example, if you don’t need someone’s Social Security number, don’t ask for it. By limiting the amount of PII stored, you reduce the risk of exposure in the event of a cyber attack.

2. Encryption

Encrypt all sensitive PII, both at rest and in transit. Encryption ensures that even if unauthorized individuals gain access to the data, they cannot read or use it without the decryption key. Use strong encryption protocols, such as AES-256, to protect the confidentiality of PII.

3. Implement Strong Access Controls

Limit access to PII on a need-to-know basis. Use multi-factor authentication (MFA) and role-based access controls (RBAC) to ensure that only authorized personnel can view or handle sensitive data. Keep audit logs to track who accesses or modifies PII, ensuring accountability.

4. Regular Data Audits and Risk Assessments

Conduct regular data audits to ensure compliance with data privacy regulations and identify any vulnerabilities in your systems. Risk assessments help organizations pinpoint areas where PII might be exposed and implement the appropriate security controls.

5. Secure Data Disposal

Properly dispose of PII that is no longer needed by securely deleting digital data or shredding physical documents. Using secure disposal methods like data wiping ensures that old or irrelevant data cannot be recovered and misused.

6. Employee Training

Human error is one of the leading causes of data breaches. Regularly train employees on cybersecurity best practices, data handling, and the importance of protecting personal identifiable information. Employees should be able to recognize phishing attempts, avoid suspicious links, and understand data privacy laws applicable to their work.

7. Use Up-to-Date Security Software

Ensure that your antivirus, anti-malware, and firewall software are always up to date. Regularly apply security patches and updates to your systems to protect against the latest cyber threats. Outdated software often contains vulnerabilities that attackers can exploit.

8. Third-Party Risk Management

If you share PII with third-party vendors or partners, ensure that they also adhere to strict cybersecurity standards. Perform due diligence when choosing vendors and implement contracts that include data protection clauses. Monitor third-party compliance through regular audits.

9. Data Anonymization and Pseudonymization

Where possible, anonymize or pseudonymize PII to reduce its sensitivity. Anonymization removes identifying information entirely, while pseudonymization replaces identifiable fields with artificial identifiers. This practice makes it harder for attackers to link data to specific individuals if they gain unauthorized access.

10. Incident Response Plan

Have a robust incident response plan in place for when a data breach occurs. This plan should include:

  • Immediate containment measures
  • Notification of affected individuals
  • Compliance with legal reporting requirements
  • A strategy to remediate vulnerabilities and prevent future incidents

Proactively preparing for a potential breach minimizes damage and helps your organization respond quickly.

Staying Compliant with Privacy Regulations

In 2024, regulations like the GDPR, CCPA, and HIPAA continue to evolve. It’s essential for businesses to stay informed of the latest legal requirements for handling PII. Consider the following steps for staying compliant:

  • Stay updated on new regulations and amendments.
  • Implement Privacy by Design principles in your software and systems development.
  • Conduct regular compliance audits to ensure adherence to regulations.
  • Provide clear, transparent privacy policies to your customers regarding how you collect, store, and use their PII.

Conclusion: Protecting PII in a Digital-First World

As cyber threats grow more sophisticated, protecting personal identifiable information must be a top priority for both businesses and individuals. By following the best practices outlined in this guide—data minimization, encryption, access controls, and more—you can significantly reduce the risk of a PII breach in 2024.

Take steps today to secure personal identifiable information and ensure that your business remains compliant with data privacy laws while maintaining customer trust.

Key Takeaways:

  • Personal Identifiable Information (PII) includes any data that can identify an individual.
  • Protecting PII is critical for avoiding identity theft, fraud, and regulatory fines.
  • Follow best practices such as encryption, employee training, and strong access controls.
  • Stay updated on the latest privacy regulations like GDPR and CCPA.

By implementing these best practices, you are taking an essential step toward protecting the integrity of personal identifiable information and ensuring your organization’s cybersecurity and compliance in 2024.

Book a demo

Learn what makes Arsen the go-to platform to help CISOs, cyber experts, and IT teams protect their organizations against social engineering.

Frenquently Asked Questions

Personal Identifiable Information (PII) refers to any data that can be used to identify a specific individual. This includes names, Social Security numbers, email addresses, phone numbers, and financial information. Protecting PII is essential to prevent identity theft, fraud, and compliance violations.

PII is highly sensitive and valuable to cybercriminals. Protecting it prevents identity theft, financial fraud, and legal liabilities for businesses. Additionally, companies that handle PII must comply with regulations such as GDPR and CCPA, which mandate strict data protection standards.

The best practices for protecting PII include:

  • Encrypting data both at rest and in transit
  • Limiting access to PII using multi-factor authentication (MFA)
  • Regularly auditing data and conducting risk assessments
  • Training employees on data protection and phishing awareness
  • Using secure data disposal methods

If your PII is exposed in a data breach, take immediate action by:

  • Monitoring your financial accounts for unusual activity
  • Changing your passwords and enabling two-factor authentication (2FA) on all accounts
  • Reporting the breach to relevant authorities or your employer, depending on the situation
  • Consider placing a fraud alert or credit freeze on your credit reports to prevent identity theft.

Businesses can stay compliant by:

  • Regularly auditing their data collection and storage practices
  • Implementing privacy-by-design principles in their systems
  • Providing clear privacy policies to customers
  • Ensuring they have proper consent mechanisms for data collection
  • Conducting employee training and third-party vendor risk assessments to maintain compliance with the latest regulations.