Introducing the New Arsen Cyber Awareness Training Platform

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Arsen CSAT Cyber

For the past few weeks, we've been gradually rolling out a redesigned security awareness training module, now progressively available to all customers. Our new training module is built for the AI era. It moves beyond static compliance content to deliver adaptive, engaging learning experiences that change behavior, not just knowledge. It also significantly improves learning program creation and reporting for security teams.

Key Takeaways

  • Content is delivered through adaptive, chatbot-based lessons, and training paths are now tailored to your organization's context and compliance requirements.
  • Training is now built around a single, continuous program for all employees, deployable at a controlled cadence, weekly, biweekly, or monthly.
  • You can create adaptive custom paths alongside the main program, using dynamic groups and simulation-based triggers, for targeted reinforcement.

Turn Your Employees Into Your Strongest Line of Defense

How It Works

Arsen runs a single, continuous training program across your entire organization. Every employee is automatically enrolled from day one. No campaigns to build, no groups to manage, no content to assign manually.

Lessons are delivered through a new interactive chatbot, accessible via our dedicated platform or Microsoft Teams, at a cadence you control: weekly, biweekly, or monthly. Sessions are short and focused, with built-in questions that adapt in real time. If a user struggles, the chatbot provides additional guidance. If they succeed, the lesson stays concise. Training fits into the workday without disrupting it.

A preview of Arsen's interactive learning chatbot.

What Employees Learn

The Arsen curriculum covers the full threat landscape, from foundational topics to the most sophisticated modern attack techniques:

  • Phishing, spear phishing, and business email compromise (BEC)
  • Vishing, smishing, and multi-channel social engineering
  • AI-generated deepfakes, including voice, video, and synthetic personas
  • Password hygiene, MFA, and credential protection
  • Data protection, privacy regulations, and secure data handling
  • Insider threats and physical security

Content is regularly updated to reflect emerging attack techniques. No stale modules, no outdated scenarios.

Closed-Loop Remediation

Arsen Training connects directly to attack simulations. When an employee fails a phishing, vishing, or deepfake simulation, a targeted micro-lesson is automatically assigned, specific to the exact vector they fell for. No manual intervention required. Failure becomes a teachable moment in seconds.

Building Cyber Awareness Training Programs Has Never Been Easier

A Common Program and Personalized Learning Paths

During onboarding, you define your organization's context: industry, regulatory environment, and operational risk profile. Arsen uses this to automatically generate the most relevant learning path.

Role-based personalization goes further: employees receive training calibrated to their function, risk profile, and simulation history. A finance employee sees different content than an engineer, because their threat exposure differs.

Supported frameworks include GDPR, HIPAA, ISO 27001, NIST, SOC 2, PCI DSS, NIS2, DORA, TISAX, MITRE ATT&CK, and more.

Arsen CSAT Program Builder

Arsen allows you to build a custom program tailored to your operational, regulatory, and compliance requirements. If you handpick courses, the tool clearly indicates whether you are aligned with the main frameworks or not.

Build and Edit Custom Courses with AI

Create fully custom training courses using our AI-powered builder. Prompt it to generate a complete course with associated multiple-choice questions, refine everything in the built-in editor, then add it to your learning path alongside our ready-made content.

Arsen’s AI course builder helps you create custom lessons in seconds, tailored to your internal operational and compliance requirements.

You can easily edit content and quiz questions using our builders.

Reporting and Compliance

A real-time dashboard gives security teams full visibility into:

  • Completion rates, broken down by group
  • Topic coverage and knowledge gaps
  • Individual and organizational risk trends
  • Compliance readiness across frameworks

Export training records for audit documentation in one click.

Arsen CSAT Reporting

A preview of Arsen's awareness training report.


The Bottom Line

Most awareness training produces compliance theater. Arsen produces behavior change. By combining adaptive content, realistic threat scenarios, and closed-loop remediation, it systematically reduces the human risk that attackers exploit most.

Already an Arsen customer? Log in and explore the new Training Module today.

Not using Arsen yet? Get in touch with our team to see how our security awareness training and social engineering simulations work together.

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