Stop large-scale retail fraud
Arsen secures every store and warehouse with omnichannel simulations. Raise awareness for frontline staff, seasonal hires, and support teams without slowing daily operations.
- Protect customer trust & brand reputation
- Anticipate refund fraud, impersonation scams, and credential theft before they impact your shoppers.
- Secure multi-store networks
- Launch simulations and training by region, banner, or franchise to gauge risk and broadcast remediation playbooks instantly.
- Fast-track seasonal onboarding
- Automate micro-learning paths that onboard new hires without disrupting store schedules.
CASE STUDY
From awareness to culture: the cyber transformation of Krys Group
Krys Group, France's leading optical and hearing-care retailer, relies on Arsen to industrialize phishing awareness at scale, improve behavior tracking, and build lasting cyber culture across 6,000 employees.
SIMULATION
Recreate retail fraud & impersonation attacks
Simulate refund scams, fraudulent calls, click-and-collect abuse, and loyalty-program takeovers. Adapt every campaign to the channels and tools your associates use daily.
- Deploy format-specific scenarios for grocery, luxury, quick-service, and convenience banners.
- Coach teams on vishing escalation protocols when fraudsters impersonate HQ or banks.
- Share brand-approved response kits to preserve customer experience during incidents.
ENABLEMENT
Train frontline teams without slowing the business
Offer mobile-friendly training between shifts with best-practice reminders and knowledge checks. Track completion, retention, and store performance from a single dashboard.
- Automate onboarding for seasonal hiring peaks in minutes.
- Send nudges via Teams or Slack without requesting extra logins.
- Govern store risk with purpose-built KPIs (security score, per-store score, and more).
