Founded in 2019 by Orange and Groupama, Protectline is a French company specializing in remote monitoring of property. Its mission is to provide innovative security solutions that combine reliable equipment with a seamless customer experience.
Today, as security extends beyond physical protection, Protectline has made cybersecurity a strategic pillar. Ensuring the resilience of its connected systems and the protection of data is essential to maintaining customer trust and supporting growth. It is in this context that the company chose Arsen to carry out awareness initiatives against manipulation vectors such as phishing.
"Ça m'a pris 5 minutes pour mettre en place les campagnes et je peux tout aussi rapidement regarder et analyser les résultats. Tout est simple, intuitif." Olivier M. RSSI
Problem
At Protectline, raising employee awareness of phishing quickly emerged as an ongoing and strategic need.
Until now, campaigns were run with the help of a third-party provider, which meant limited interaction, heavier organization, and campaigns spaced too far apart to maintain continuous vigilance.
In a context where any lapse can create a security vulnerability, the company needed a simple, autonomous, and sustainable solution.
Solution
Arsen addressed this challenge by offering an intuitive, autonomous platform, directly integrated with Microsoft 365 and Active Directory.
The security team can now design and launch campaigns whenever they wish, including targeting new employees, and adjust scenarios according to current needs.
The autonomy provided by the tool, combined with campaign customization capabilities and responsive support, made the difference and convinced Protectline to adopt Arsen.
Results
Within the first three months, campaign results showed significant improvements in vigilance.
While occasional lapses highlighted the need to maintain pressure and reinforce ongoing training, Arsen enabled awareness to become a recurring and measurable process.
The security team saves time thanks to the platform’s simplicity, while gaining a clear view of employee behaviors.
For a mid-sized organization like Protectline, Arsen provided a tailored solution: a practical, effective, and customizable tool that is sustainable over time and serves as a real driver of cybersecurity culture within the company.
